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Returns & Exchanges
We want you to love your Birdies, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please note that items marked as final sale are not eligible for return.
1
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
3
Pack Your Items
Securely place your unworn shoes in the original box and attach the prepaid label to the outside of the package.
4
Ship It Back
Drop off your package at any authorized carrier location and receive your refund once our warehouse inspects the return.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing